Sometimes the most unexpected experiences come from simply being a loyal supporter of someone else’s dream. In July 2017, I received an unusual request from my long-time hairstylist – she wanted me to be part of a professional photoshoot for her new salon in midtown Detroit. Me, the tech leader who lived in hoodies and rarely wore makeup, was about to have my moment in front of a professional camera.
More Than Just A Client
The concept was inspired by a Vanity Fair photo spread featuring 16 Black women. But instead of celebrities, my stylist chose to celebrate 16 of her most supportive clients – the people she said she worked so hard for. My family and I had been more than just clients over the years. We’d supported her business funding competitions, referred countless friends and family members, and provided honest feedback about her business plans and services.
Behind The Scenes
Picture this: A full professional photoshoot setup, complete with hair and makeup artists on set. I’d never worn that much makeup in my life! And while my notorious serious face made it into the main collage (hello, resting tech face!), something magical happened during the shoot. The photographer caught me laughing, and suddenly, all my individual shots captured that joy instead of the stoic expression that was planned..
The Big Reveal
The pre-opening event at her new midtown Detroit location doubled as our photo unveiling. Seeing our portraits on the walls was so surreal. These images weren’t just decoration – they were a testament to the community that had helped build this business. Each face told a story of loyalty, support, and shared success.
Unexpected Perks
Having my portrait on the wall became my secret weapon in “Two Truths and a Lie” icebreakers. “My portrait hangs on the wall of a midtown Detroit business” sounds like the obvious lie – until you hear my other two choices! It was also amusing to watch new stylists do double-takes, looking back and forth between me and my portrait on the wall.
The Business Side
As someone who understands the importance of user feedback in technology, it was fascinating to be on the other side of that equation. Our conversations about her business plans, my needs as a client, and suggestions for improvements weren’t just idle chat – they were valuable user insights that she actually implemented.
While the story has a bittersweet ending – she eventually closed her Detroit locations and moved the business out of state – it remains a powerful reminder of how business relationships can transcend traditional boundaries. Her success was something I felt personally invested in, and seeing my recommendations come to life in her business was incredibly rewarding.
The Bigger Picture
This experience taught me something valuable about leadership and community building. Success isn’t just about individual achievement – it’s about recognizing and celebrating the people who support your journey. As a tech leader, I try to bring this same spirit of appreciation and community to my teams.
Sometimes the most meaningful recognition doesn’t come from formal awards or accolades, but from being acknowledged as part of someone else’s success story. Having my portrait on that wall wasn’t just about being photographed – it was about being seen, valued, and recognized as part of a supportive community.
—
Have you ever been unexpectedly recognized for your loyal support of a business or project? How did it make you feel? Share your story in the comments below.